I started out as a risk analyst with Deloitte Malaysia – not the typical route of an accounting graduate. I was blessed to be offered employment with Risk Advisory Deloitte after winning its annual Risk Intelligence Challenge (RIC) and was subsequently runner-up at the ASEAN RIC level.

In all honesty, finance was not my first choice of industry. However, with experience, my interest was piqued by how finance is the backbone of an organisation. Even more interesting is how financial institutions play a crucial role in the economic ecosystem.

The concept and fundamentals of business itself are constantly evolving in our fast-moving economy. Rapidly growing trends like digitalisation, artificial intelligence, big data, robotic process automation and data analytics will significantly impact business. These trends have sharply steered my career towards identifying how technology has an impact on my clients.

My aspiration in business is strongly inclined towards constantly improving both my soft and technical skills, and ensuring that my industry knowledge is up to date. Customer satisfaction is our top priority and we should provide assurance on the value-adding proposals we deliver. One of our main goals is to maximise the client’s business operations and profit.

ACCA provides a networking platform for more than 200,000 professional members globally. With it comes the possibility of being connected to these members for information and experience exchange, as well as to be mentored or to provide mentorship. Having access to information and feedback from counterparts from the other side of the world provides a wider perspective.

I believe I have not reached my biggest achievement yet. I have over four years of experience and I strongly believe that there are a lot more interesting and challenging areas that I have yet to explore, and hope to be able to do so in the coming years.

My aspiration outside EY Malaysia is to explore entrepreneurship and the journey of establishing my own business. I have two dreams: I have always wanted to open a bakery, though I have tried to bake and failed miserably. I am also very keen to pursue event management, and I hope that my current role as a project manager will one day steer me in that direction.